At SQURO, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website. By accessing or using our website, you agree to the practices described in this policy. This policy is effective from 20th December 2024.

 

Information We Collect

We collect the following personal information when you voluntarily provide it via the Contact Us page: Name, Email Address, Phone Number, Message Content. We do not collect or process sensitive personal data.

 

How We Use Your Information

The personal information we collect is used exclusively for: Responding to inquiries submitted via the Contact Us form, Improving customer service and addressing your concerns, Contacting you about your queries or providing requested information. We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds: Consent: When you submit information through the Contact Us page, you provide consent for us to use it for communication. Legitimate Interest: We use your data to respond to inquiries and improve our services.

 

Data Retention

We retain your personal information for a period of 90 days after resolving your inquiry unless a longer retention period is required by law or necessary to resolve disputes. Once the retention period has elapsed, your data will be securely deleted or anonymized.

 

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include: Secure data transmission using SSL encryption, Regular security audits and monitoring. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use caution when submitting personal data online.

 

Sharing of Data

We do not share your personal information with third parties unless: Required by law or legal authorities, Necessary to protect our rights, safety, or property.

 

Your Rights

You have the following rights regarding your personal data: Request a copy of the personal data we hold about you, Request deletion of your data subject to legal obligations. To exercise any of these rights, please contact us.

 

Cookies and Tracking

Our website uses cookies to enhance user experience and ensure website functionality. Cookies are small files stored on your device that help us: Recognize your device for seamless navigation and Analyze aggregated, non-personal data to improve website performance. We use only essential cookies, which are required for the operation of our website and cannot be disabled. We do not use cookies to collect personal data, nor do we use advertising or third-party cookies.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites or content of third-party websites and encourage users to review their respective policies.

 

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.”

 

Contact Us

If you have questions or concerns about this Privacy Policy or our data protection practices, please contact us.